Welcome#
College Technology Services strives to provide the best technical (Academic Computing & Audio Visual) support to enhance student learning outcomes and student services. College Technology Services foster information literacy in the classroom and academic computing labs across the campus.
Mesa WIFI#
Mesa provides free, high-speed Wi-Fi to all students, faculty, and classified professionals.
Learn how to access the campus WIFI network
If you encounter WiFi problems, then submit a help ticket to the district service desk
Student Technology Support #
Student Email
SDCCD students will have access to sdccd.edu student email accounts and Office 365 starting Fall 2022.
Learn how to access your student email
How to setup your student email and Microsoft 365
How to setup multi-factor authetication (MFA)
Student Software (see instructor for access)
If you are a student and need help with mySDCCD portal then contact the support desk.
Canvas Learning Managment System
Mesa Canvas Learning Center for Students.
For 24/7 Canvas technical assistance please call toll-free (844) 612-7421 or email:support@instructure.com
SDCCD Student Support Help Desk
Classroom Technology Support #
Newline Training Request Form
- Submit Newline Training Request Form
Academic and Instructional Technology Support
- Please submit anOnline Trouble Ticketor call 619-388-2880 to report a malfunctioning classroom or laboratory computer, podium, projector, software or other equipment. If this equipment needs immediate resolution please call619-388-2880and request assistance, you can also report broken copier/printer machines as well. Please note that the Online Trouble Ticket System is only accessible from SDCCD computers.
- Please submit yourSummer/Fall 2024classroom/laboratory computer (on-site and distance education) and other technology related equipmnet requestson or beforeMonday, April 15, 2024.
- Please submit yourSummer/Fall 2024classroom/laboratory computer (on-site and distance education) and other technology related equipmnet requestson or beforeMonday, April 15, 2024
- Requests received after the posted deadline date may not be fulfilled in time for the beginning of the college term. Please submit aTechnology Request Form for both hardware and software needs.
- To request a computer, equipment installation or move, software installation, revision or update for your classroom PC, etc. please submit aTechnology Request Formfor both hardware and software needs.
- Note:Faculty should ensure software, computers and other forms of instructional technology conform to their expected standardspriorto the start of the instructional period.
Location:MC-215
Telephone:619-388-2880
(PHONE SUPPORT AVAILABLE 7AM-7PM MONDAY-THURSDAY; 7AM-430PM FRIDAY)
Canvas Learning Managment System
Login to Mesa Canvas Learning Centerfor Faculty, Staff and Students.
For 24/7 Canvas technical assistance please call toll-free (844) 612-7421 or email:support@instructure.com
Employee Discount Programs
The District offers a variety of hardware, software and supply discounts to District employees.
View Employee Discount Programs
Scantron Locations
You can find Scantron readers in the following locations:
- G-339
- LOFT (LRC 4th Floor)
- Z-208
- S-324
- MC-113
- MS-302
- BT-211A
Audio Visual Technology Support #
The following equipment is available for check-out by faculty members.
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For general inquiries on the technology equipment check-out, please contact Office of Technology Services at619-388-2880.
Classroom Podium Keys and AV/Podium Training
- Please submit an email toMesaCTS@sdccd.edufor classroom podium keys and/or classroom equipment training.
- Please provide in your email your availability so we can schedule an appropriate time to meet.
- View a brief classroom podium training video
- View a MC 211A conference room training video
Audio Visual (AV) Equipment Setup Request for Events
If you are planning an event requiring AV support, please go to the and enter your AV needs as part of your event request.
For all other AV requests unrelated to an event use theAV Request Form
Pay for Print Support #
Mesa College uses the PaperCut Print Management system for student printing. Students can create a PaperCut print account, add funds to their print account using PayPal and send print jobs from any device on or off campus. Learn more about PaperCut Print System
PaperCut print release station are located in:
- LRC, AVANZA (I4-203)
- Student Services (I-400) 1st floor
- Student Services (I-400) 4th floor
- Mass Music Lab (C-108)
- Printing & Mail Services (MC-215)
- MS-402, Campus Bookstore
- Design Center (Z-303).
Note: Please be sure to add the amount that you need as refunds are not provided.
How to use PaperCut System
- How to Create a New Student PaperCut Account
- How to Add Funds to a Student PaperCut Account Using PayPal
- How to Print From Any Device Using Web Print
Employee Office Support #
- Please contactDistrict Information Technology ServiceatIT Help Deskat619-388-7000 orsubmit a ticket, if you experience a problem with your office computer/laptop or district provided printer, plan office relocation, need computer installation or need assistance with an installation of software on your computer/laptop.
- Please contactPrinting and Mail Servicesat619-388-2764 orsubmit a trouble ticketto report a problem with Scantron machine or copiers for faculty and staff.
- Please contactmdavis@sdccd.eduor 619-388-2880for office telephone assistance, such as new installation, relocation, resetting security code, voicemail setup, etc.
- Teams Phone Information and Training
